Verizon, Sprint Customers Could Be In Line For Refunds
Certain mobile phone customers could be eligible for refunds on service costs.
According to Q13 Fox, Verizon Wireless has agreed to pay $90 million and Sprint $68 million to settle charges that the companies allowed phony charges on their customers’ monthly bills:
According to federal regulators, the two mobile providers had partnered with third-party vendors that sell premium text messaging services, such as daily horoscopes, trivia and sports scores. But consumers who hadn’t signed up for the services were being billed anyway, typically between $9.99 and $14 a month.
An investigation was launched after receiving numerous complaints that the carriers had refused to refund the charges.
Sprint customers can submit claims at SprintRefundPSMS.com or can get more information by calling 877-389-8787.
Verizon customers can submit claims at CFPBSettlementVerizon.com and can get more information by calling 888-726-7063.