
Are You Eligible For a Refund From AT&T?
Heads up, AT&T customers. The federal government is forcing the company to pay out $105 million for "cramming" and that means you could be in line for some cash.
What's cramming? As WROK's own Kim Komando explains:
Cramming is when a carrier adds unauthorized third-party charges to a mobile phone bill. These charges are usually for subscriptions and premium text-messaging services - ringtones, horoscopes, gossip, etc. - that the customer didn't ask for or realize they were signing up for.
Officials say AT&T started the practice back in 2009 and the Federal Trade Commission finally stepped in to put a stop to it last year.
AT&T will pay $80 million to the FTC to reimburse AT&T customers. To be eligible, you need to be a current or former AT&T customer who was charged for third-party services - without authorization - after January 1, 2009.
You can submit a refund claim at the FTC website by May 1, 2015, or call 1-877-819-9692 for more information.