![How To File A Claim For Pothole Damage In Rockford](http://townsquare.media/site/723/files/2016/12/Thinkstock_Maudib_potholes.jpg?w=630&h=472&zc=1&s=0&a=t&q=89&w=980&q=75)
How To File A Claim For Pothole Damage In Rockford
We're nearly through another rough Rockford winter, and city roads are showing the after effects.
By the time spring actually "springs" the streets in Screw City look a little worse for wear. The mixture of salt and ice have created craters that are nearly unavoidable.
As much as you try there are sometimes you're going to end up in of those massive potholes and the next thing you know, you're on the hook for the repairs.
While you can kick and scream and curse the city of Rockford up and down while sitting in the waiting room for your new tire to get installed, you should know you can make a claim to get your money back.
On the City of Rockford website, there's a phone number that you can call to get the claim going: 1.800.476.2669.
It looks like it could take a few weeks (3 to 4 per the City of Rockford) to process the claim.
After the claim has been made, a representative will call you regarding the matter. However, when "an adjustor...contacts you by phone, please call them back promptly. If you ignore their call, the claim will be denied." Long story short, when the adjustor calls, answer the phone.
There is no other way to make a claim for pothole damage in Rockford.
If pothole damage occurs on an Illinois highway in Winnebago, Ogle, Boone, Lee, or Stephenson County call 815.284.2271.
Sweet Lenny is the brand manager of 97ZOK and Operations Manager for Townsquare Media Rockford. Catch him afternoons 3 to 7 on 97ZOK. Follow him on Twitter, Instagram and like his page on Facebook.
More From WROK 1440 AM / 96.1 FM
![New Study: Illinois Has Got Some Serious Pothole Problems](http://townsquare.media/site/671/files/2022/02/attachment-gettyimages-185252854-170667a.jpg?w=980&q=75)
![Legendary Rockford Pothole So Big It Popped A Dude’s Side Mirror Off](http://townsquare.media/site/721/files/2019/03/GettyImages-929942316.jpg?w=980&q=75)
![We’ve Got Road Troubles In Rockford, But Not Like This](http://townsquare.media/site/671/files/2019/10/gettyimages-847296516-170667a.jpg?w=980&q=75)
![Illinois’ Roads Get A Very Poor Rating By Illinois Drivers](http://townsquare.media/site/671/files/2019/03/gettyimages-10184813-170667a.jpg?w=980&q=75)
![Efforts Are Being Made To Fill Rockford’s Potholes](http://townsquare.media/site/671/files/2019/02/gettyimages-10184813-170667a1.jpg?w=980&q=75)
![Heat is Melting Roads in the U.K. and Ireland–Maybe Here, Too?](http://townsquare.media/site/671/files/2018/06/807749416.jpg?w=980&q=75)
![Are There Any Rockford Potholes You’d Like to Wish a Happy Birthday?](http://townsquare.media/site/671/files/2017/04/Pothole-birthday-1.jpg?w=980&q=75)
![Here’s Why You’re Seeing So Many Box Elder Bugs In Illinois Now](http://townsquare.media/site/671/files/2024/07/attachment-gettyimages-1221431154-170667a.jpg?w=980&q=75)
![Illinois Pets: Here Are The Animals You Can’t Have In Illinois](http://townsquare.media/site/671/files/2024/07/attachment-gettyimages-1307373974-170667a.jpg?w=980&q=75)