Illinois Suspends Carvana From Selling Cars Again–Here’s Why

It's been a rough 2022 for many people, as you're no doubt fully aware. One particular company is having a very rough year, especially in Illinois, as once again they've been ordered to halt all sales in the state.

Back in May, Carvana had its license to sell cars in Illinois revoked after complaints by customers about titles and registration difficulties began to pile up. Carvana's license was returned later that same month after Carvana agreed to work within strict conditions.

Yeah. About that...

The Illinois Secretary Of State's Office Has Reinstated Carvana's License Suspension, And They're Barred From Selling A Car To Any Illinoisan

The Secretary of State's office says that if you've already made a purchase from Carvana, the new restrictions won't affect your transaction, but they will apply to any new sales.

Illinois Secretary of State Jesse White:

My top commitment is protecting the interests and well-being of Illinois consumers. I applaud the Illinois Secretary of State Police for their ongoing efforts to protect customers. We will continue to do everything we can to ensure that every customer is properly served.

So, What Exactly Is The Problem, And Why Did It Cost Carvana Their License To Sell Here In Illinois?

Going back to May, Illinois revoked Carvana's license to sell because of customer complaints that the company was failing to transfer titles to new owners, and instead abusing temporary out-of-state registrations.

That's against Illinois law.

At the time, Carvana agreed to post a bond in the amount of $250,000 to cover any fines or fees that they might incur for violating Illinois law, and also agreed to continue operating in Illinois under state-issued guidelines, following Illinois law.

However, It Looks Like Carvana Slid Right Back Into Old Habits, Which The Secretary Of State's Office Really Didn't Appreciate

According to a piece at Patch.com, Carvana continued to break Illinois law by giving Illinois residents out-of-state temporary registration plates in violation of the May agreement with the Secretary of State.

Secretary of State spokesperson Henry Haupt said that Carvana has also violated the agreement by failing to go through a licensed remitter. Plus, he said, it has failed to process title and registration paperwork through the Secretary of State's Office upon sales to Illinois law — also required by Illinois law.

Illinois Secretary of State Jesse White says that anyone who's having issues with a title or registration on a Carvana-purchased vehicle should contact the Secretary of State Police at (630) 693-0551 to file a complaint and get help transferring the title.