Hospitality is an underrated luxury in this day and age. That's becoming an even more rare commodity based on a survey of travelers that say 2 of America's rudest cities are in Missouri.
The American Hotel and Lodging Association's (AHLA) report on the state of the hotel industry in 2021 and going forward is, to say the least, not a pretty picture--especially here in Illinois.
You don't have to be an expert in the hospitality business or spend hours pouring over the balance sheets at Holiday Inn to know that 2020 was a very, very bad year for the hotel industry.
Dave Dahl -- Illinois Radio Network
The numbers from the hotel industry suggest the effects of the recession are receding.
The Illinois Department of Commerce and Economic Opportunity cites figures from Smith Travel Research as saying hotel occupancy was 63...