Your Cub Game Was Rained Out. What Can You Do With Your Ticket?
The weather has been a big problem for baseball this year.
Rainouts are an unfortunate part of baseball. They've been a REALLY unfortunate part of this season.
Last night's game between the Cubs and Dodgers was postponed and a doubleheader will be played the next day. One of the frustrations about a rainout is that there doesn't seem to be any procedure set in stone. Here's what they have to say about their rainout policy right on their official website.
That basically says "Sorry about the rainout, we'll let you know what you can do."
This brings us to the most recent rainout. First of all, your ticket will always be good for the makeup game. Even in the case of a doubleheader, it will always be a day/night occasion where they clear out the park between games so everyone's ticket will be valid.
The Cubs are offering another option for this particular rainout. Here's what they said in a press release today:
Since the rescheduled game will occur at 12:05 p.m. CDT today, you can choose to use your original June 18 ticket(s) to attend the rescheduled game or exchange your ticket(s) for another 2018 regular season home game, subject to availability.
If you plan to attend the makeup game scheduled for 12:05 p.m. CDT today, June 19, no action is required. Please retain your ticket(s) from yesterday's postponed game to use for the rescheduled contest.
Ticket exchange requests must be received by noon CDT today, June 19, and can be made by contacting the Cubs Fan Services team at 800-THE-CUBS or firstname.lastname@example.org. If you are a Cubs Season Ticket Holder, you also can contact your dedicated Season Ticket Service Representative.
So the good news is that you can exchange your ticket for another game based on availability. I have no idea if they will exchange it for a ticket of similar price or location. Pretty sure you get what you get. The bad news is that you would have to pull the trigger on that before noon today. Not ideal for people that aren't well connected.
The moral of the story. If your game gets canceled keep refreshing the Cubs account on Twitter or Facebook. Hopefully, you won't be out the money for your ticket.